Is your product losing users because of UX?

Many teams focus on building new features while overlooking the usability issues that drive users away. This free checklist helps you identify common UX problems affecting activation, adoption, customer satisfaction, and long-term retention.

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44 questions to evaluate your product experience across critical UX areas

8 essential UX areas evaluated to identify gaps in the user experience

4 scoring levels to understand how your product performs and where improvements are needed

5 minutes to complete and gain practical insights your team can act on immediately

What this checklist helps you do

01
Identify usability issues before they impact growth
02
Evaluate the effectiveness of your onboarding experience
03
Spot friction in key user workflows
04
Improve product adoption and engagement
05
Prioritize UX improvements with confidence
06
Reduce the risk of user churn

Who it’s for

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UX/UI designers
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Design leads & Managers
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Heads of product

Why this checklist matters

Poor user experience often goes unnoticed until it starts affecting adoption, engagement, and retention. This checklist helps you identify friction early and prioritize improvements that create better outcomes for both users and the business.

Why this checklist matters
Why this checklist matters

You can use it as:

  • A quick UX health check for your product
  • A starting point for a UX audit
  • A framework for identifying usability issues
  • A tool for prioritizing product improvements
  • A discussion guide for product and design teams
Why this checklist matters

Why it’s good for business:

  • Helps reduce user churn
  • Improves product adoption
  • Increases user satisfaction
  • Supports data-driven UX decisions
  • Identifies opportunities for growth
  • Helps maximize the value of product investments
Is your product losing users because of UX?

A simple self-assessment designed to help product teams identify UX gaps, reduce friction, and create better user experiences.

UX audit
UX checklist
User experience
Product design
2026
Is your product losing users because of UX?

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