Patients hesitate to pay bills they don't understand. This article explains how patient billing UX that shows charges, coverage, and payment options before asking for payment builds trust and helps patients act with confidence.
25 September 2026·16 min read
A practical guide to designing healthcare mobile apps that patients can actually navigate, covering the four moments that most often break the experience: booking, check-in, communication, and follow-up.
17 September 2026·9 min read
Most healthtech teams assume "healthcare" being absent from the EAA means they're off the hook. Here's why that assumption is risky and what compliant UX actually looks like.
3 September 2026·12 min read
Healthcare products serve patients, clinicians, and admins through different screens built at different times. Without a shared design system, that gap creates real safety and speed problems, not just visual inconsistency.
28 August 2026·16 min read
Alert fatigue isn't a training problem, it's a design problem. See how UX design fixes clinical decision support: alert timing, explainability, and override.
21 August 2026·15 min read
Connecting healthcare systems is only half the problem. See what health data interoperability actually requires from UX design to build clinician trust.
14 August 2026·15 min read
Telehealth UX isn't just about the video call anymore. See how to design virtual care experiences that keep patients connected across visits, channels, and roles.
6 August 2026·20 min read
Designing for AI products isn't the same as designing a typical app. Trust, uncertainty, and unpredictable outputs change the job. Here's a look at the agencies actually doing this work well, and what to look for when you're choosing one.
31 July 2026·16 min read
AI design tools speed up early UX work, but complex products need more. See the real difference between AI tools and a design agency, with a real case study.
23 July 2026·11 min read
Sviat has a medical degree and has studied accessibility and rehabilitation science. He has worked on 20+ projects, focusing on improving UX design and accessibility. Sviatoslav is a lecturer at top Ukrainian universities, collaborates with governmental organizations, and hosts the UX time podcast.